Soft Skills Assignment 2 Answers NPTEL 2020:- In This Article, we have provided the Answers to Soft skills Assignment 2. It’s nice to see you on our site
Q1. Johari Window was devised by American psychologists Joseph Luft and Harry Ingham in______.
- 1975
- 1955
Answer:- 1955
Q2. While sending a call, we should seek/mention _______time to call in case we have not been able to call.
- random
- specific
Answer:- specific
Q3. “Hang on.”, “Hold on.”, “Who’s calling?”, “I can’t hear you, speak up!” “I can’t help you. You’ll have to speak to someone else.”, should be_________ while receiving a call.
- used
- avoided
Answer:- avoided
Q4. In Telephonic communication, Voice mails are_______ to phone calls.
- substitute
- compliment
Answer:- substitute
Q5. The analysis that an effective communication constitutes 7% verbal, 38% vocal and 55% non-verbal signs was given by_______.
- Ray Birdwhistell
- Mehrabian
Answer:- Mehrabian
Q6. Flat hands during communication, symbolize_______ .
- silent questions
- boredom
Answer:- silent questions
Q7. _______ made the following statement: “He who has eyes to see and ears to hear can convince that no mortal can keep a secret. If his lips are silent, he chats with his fingertips; betrayal oozes out of him at every pore.”
- Jacques Lacan
- Sigmund Freud
Answer:- Sigmund Freud
Q8. Which of Dr Eric Berne’s view on attitude defines the Imposing nature?
- I’m not okay, you are not okay.
- I’m not okay, you are okay.
- I’m okay, you are not okay.
- I’m okay, you are okay.
Answer:- I’m okay, you are not okay.
Q9. Find out the correct statement(s) about Disclosure/feedback model
- It represents information–feelings, experiences, views, attitudes, skills, intentions, motivation within or about a person in relation to their group.
- Combined after the first names of Joe and Harry.
- A&B
- None of the above
Answer:- A&B
Q10. Which of the following precautions should be maintained while receiving a telephonic call?
- Always talk in a suggestive language.
- Don’t reveal your identity.
- End all other conversations.
- All of the above.
Answer:- End all other conversations.
Q11. Cellular phone etiquettes include the following, except____________________________.
- Avoid using a cell phone in a meeting/ crowded places.
- Take care to turn off your phone during conference /seminars/interview rooms.
- Send a message in case you are unable to take a call.
- Multi-tasking
Answer:- Multi-tasking
Q12. Which of the following is true about the types of video conferencing?
- One-way video and one-way audio
- One-way video and two-way audio
- Two-way video and two-way audio
- All of the above
Answer:- All of the above
Q13. Which of the following is not true about Non-verbal communication?
- No substitute for verbal
- Communicating through non-verbal symbols
- Minimizes the impact
- Communicating without Words
Answer:- Minimizes the impact
Q14. Our voice plays a very significant role during an oral communication. Which of the following impedes our oral communication?
- Silence and pauses
- Nasalization
- Pitch
- Both A&B
Answer:- Nasalization
Q15. Pitch variation is an essential part of Speaking. Which of the following is not true about Pitch- variations?
- Pitch variations convey feelings.
- Pitch changes are called inflexions.
- Vocal cords vibrate in the production of sounds.
- Speech with variation becomes monotonous.
Answer:- Speech with variation becomes monotonous.
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Soft Skills Assignment 2 Answers NPTEL 2020:- In This Article, we have provided the Answers to Soft skills Assignment 2. It’s nice to see you on our site.