Soft Skills Assignment 6 Answers NPTEL 2020

Soft Skills Assignment 6 Answers NPTEL 2020:– In This Article, we have provided the Answers to Soft Skills Assignment 6. It’s nice to see you on our site

Q1. Which among the following are features of minutes of a meeting?

  • Record logical sequencing of the happenings of the meetings. 
  • Provide written description of the events of the meeting breakdown. 
  • Serve as records for future references. 
  • Written by the vice president of the meeting.

Answer:- a, c

Q2. Which of the following is a formal and systematic piece of writing structured from the findings of an investigation in a specific discipline?

  • Circular 
  • Memorandum 
  • Research paper 
  • Minutes

Answer:- c

Q3. Which part of the business letter has both an opening and an explanation?

  • Letter head 
  • Salutation 
  • Reference 
  • Body

Answer:- d

Q4. Which among the following are formats of business letters?

  • Ancient block 
  • Full block 
  • Quarter-block format 
  • Modified block

Answer:- b, d

Q5. Which among the following is not required in the simplified format of a business letter?

  • Signature 
  • Complimentary close 
  • Salutation 
  • Date

Answer:- c

Q6. Which among the following are types of business letters?

  • Letter of Enquiry All of them 
  • Letter of Credit 
  • Refusal Letter 
  • All of them

Answer:- d

Q7. Which among the following can be used to evaluate present or former employees?

  • Claim letter 
  • Recommendation letter 
  • Collection letter 
  • Sales letter

Answer:- b

Q8. List of items to be discussed in the minutes is termed as __________.

  • propaganda 
  • agenda 
  • manifesto 
  • memo

Answer:- b

Q9. Successful business letters follow a __________ tone.

  • affirmative 
  • negative 
  • neutral 
  • biased

Answer:- c

Q10. Signature line is always written below the __________ line.

  • complimentary 
  • supplementary 
  • address 
  • none of the above

Answer:- a

Q11. In a business letter, the language should be __________ friendly.

  • author 
  • publisher 
  • distributor 
  • reader

Answer:- d

Q12. The __________ of the sales letter explains the qualities of the product and its special features.

  • title 
  • salutation 
  • body 
  • subject

Answer:- c

Q13. A business letter should end on a __________ note.

  • strong 
  • cordial 
  • neutral 
  • all of the above

Answer:- b

Q14. Complaint letters provide chances to __________ business relationships.

  • negate 
  • complicate 
  • deteriorate 
  • improve

Answer:- d

Q15. One of the goals of the __________ letter is regaining the customer’s confidence.

  • adjustment 
  • sales 
  • recommendation 
  • collection

Answer:- a

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Soft Skills Assignment 6 Answers NPTEL 2020:– In This Article, we have provided the Answers to Soft Skills Assignment 6. It’s nice to see you on our site

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